Cancellation policy for users

 

Right of cancellation

You have the right to cancel your contractual declaration within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you can book and use the product.

The cancellation is to be sent to:

VineForecast GmbH

Friedrichstrasse 3-4

37073 Göttingen

Tel: 01575 8977812

E-Mail: [email protected]

 

Consequences of cancellation

If you cancel this contract, we must refund all payments that we have received from you immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Upon receipt of the cancellation, we will block your access to the software.

 

Special notes

Your right of cancellation expires prematurely in the case of a service if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of cancellation.

End of the cancellation policy